For Company car drivers
Vehicle return
In the menu below, you can find information about the vehicle return process to ensure it is as simple and smooth as possible for you. What can you expect on the day of the return, and what should you prepare in advance?
Contact us
The date and location for returning the vehicle must be arranged in advance with our Fleet team.
When do you need to inform us about the date you will be returning your vehicle?
- For a short-term rental agreement (lasting a few months), at least 2 hours in advance.
- For a long-term rental agreement (lasting several years), at least 48 hours in advance.
You can indicate your intention to return the vehicle via the Contact form under the “OTHER” tile by selecting Vehicle Return, or by sending an email to ugyfelszolgalat@molmercarius.hu.
KOMÁROMI ÚTI
SERVICE POINT
1142 Budapest, Komáromi út 36-38.
TENGERSZEM UTCAI
SERVICE POINT
1142 Budapest, Tengerszem utca 59/a
GYÁLI ÚTI
SERVICE POINT
1097 Budapest, Gyáli út 48.
ILLATOS ÚTI
SERVICE POINT
1097 Budapest, Illatos út 44.
GYÖMRŐI ÚTI
SERVICE POINT
1103 Budapest, Gyömrői út 115.
MOL MERCARIUS
DEBRECEN
4032 Debrecen, Külső Böszörményi út 8.
Recommended preparations
When returning the vehicle, it is important that the car is in as clean a condition as possible to ensure that any external and internal damages can be clearly identified.
Please, if you have the time, take the vehicle you wish to return to a car wash before returning.
Important: If any cosmetic damages cannot be identified on-site, the vehicle assessment can only be carried out after washing and in your absence.
On the day of return
The vehicle return process, including a detailed condition assessment and documentation, typically takes about 15 minutes. Therefore, please plan for this time rather than just a simple key handover!
At the time of vehicle return, both the person returning and the person receiving the vehicle are jointly responsible for inspecting and verifying the car’s condition and accessories. We kindly ask you to actively participate in the following checks:
- warning triangle
- first aid kit
- spare wheel or puncture repair kit
- high-visibility vest
- European “blue-yellow” accident report
- car jack*
- and the wheel wrench*
Vehicle condition assessment:
Recording any detected defects in the report.
Receiving the necessary documents:
- vehicle registration certificate
- insurance certificate
- authorization to drive the vehicle
After the inspection, by signing the Handover-Takeover Report, you confirm the accuracy of the above.
Important: It is the joint responsibility of both the person handing over and the person receiving the car to check the condition and accessories of the vehicle.
Frequently asked questions
How far in advance do I need to notify MOL Mercarius about returning my vehicle?
- For short-term rental contracts (lasting a few months), please notify us at least 2 hours before the vehicle return.
- For long-term rental contracts (lasting several years), please notify us at least 48 hours before returning your vehicle.
Do I need to return the car clean?
Yes, when returning the vehicle, it is important that the car is handed back in as clean a condition as possible in order to clearly determine any external or internal damages.
If possible cosmetic defects cannot be identified on-site, the vehicle condition assessment can only take place after washing, without your presence.
How long does a vehicle handover and return take?
Handing over or returning a vehicle, including a detailed condition check and documentation, takes on average 15 minutes.
It is important to plan for this time, not just a simple key handover!